- How do players report someone?
- They press Report on the group's post, or on the summary LFG Hub sends after a session, pick the player from the group and a reason from a list, and can add details. No user IDs to copy, no ticket to open, and nobody has to DM a mod.
- Where do reports go?
- To the reports channel you choose in /setup-lfg-channel, or a private #lfg-reports channel LFG Hub creates for you. Your moderator roles are mentioned. The LFG Hub team gets a copy, and a report about another server's group also goes to that server.
- What is in a report?
- Who reported whom, the reason they picked, and their details. The group's post, with a link back to it. The player's record on your server: groups played and owned, prior reports and how they ended, commends, and groups they were banned from. The reporter's own track record: reports filed and dismissed. The group's chat, attached as a transcript. A thread for your mods to talk it over. Nothing written in it is sent to anyone. Who was in the group, and how each person joined: Case details on the report.
- What can moderators do from a report?
- Warn the player, or the reporter if the report was in bad faith. Delete the post. Restrict the player from LFG: no LFG posts or voice channels on your server, for 30 minutes up to permanently, until Lift restriction on the report. Time them out, kick or ban them from your server, with your own Discord permissions. Or dismiss the report.
- Can we talk to the reporter or the player?
- Yes. Each report gets a thread where your mods talk it over, and nothing written there is sent to anyone. Send message on the report writes to the reporter or a reported player by DM, signed as your server's moderators, never with a mod's name. Their answer comes back into the thread. The player never learns who reported them.
- Does the reporter hear back?
- Yes. When your mods act on the report, the reporter gets a DM saying it was reviewed and resolved, and a Report status button shows where it stands. It never says what was done to the other player.
- Can a warned or restricted player answer?
- Yes. The warning or restriction DM has a Reply button, and what they write lands in the report's thread for your mods.
- Does a restriction ban them from my server?
- No. They stay a member, can chat, and can join other people's groups. They just can't start groups or voice channels on your server until it lifts.
- Can group owners ban people themselves?
- Yes, from the group's controls. An owner's ban keeps that player out of every group the owner runs, on any server, until the owner lifts it. Moderators can use any group's owner controls, and owners can't kick or ban them.
- Who counts as a moderator?
- Anyone with the Ban Members permission, plus the moderator roles you pick in /setup-lfg-channel.
- How does teammate reputation work?
- After a session, players can commend the groupmates they played with for at least 10 minutes, once per player per game. This month's count shows next to their name on group posts, and moderators see the total on reports.
- Does it replace my moderation bot?
- No. LFG Hub doesn't run automod or filter chat. Your moderation bot handles chat. LFG Hub handles what happens in groups.
- Does LFG Hub record voice?
- No. It creates voice channels but never joins, listens to or records them.
- Is it free?
- Yes.